Outline and discuss the guidelines for providing
observer feedback to a group.
Here are the guidelines for
providing feedbacks to the group.
1. Avoid
generalization
2. Focus on
behavior
3. Don’t debate or
argue with the group
4. Don’t micromanage
the group process
5. Remember the
role of an observer
6. Accentuate the
positive aspects
7. End with
specific suggestions
8. Be clear and
concise
9. Compliment in
public and criticize in private
10. Develop positive
relationships with the members of the group.
These guidelines are pretty
useful because I can see how it can be applied to make the observer more
effective for the group. I thought the guideline of don’t debate and argue was interesting
because it is true. The observers should not bring problems to the group that
they are observing; it sort of defeats the purpose of them there. Another
helpful guideline is accentuating positive aspects. I have been coaching for a
while and I seen how effective it was when I try to find and give positive
feedback towards the team. As a coach I would compliment in public and
criticize in private. When one of my players is doing extremely well I would
compliment them during time outs in front of the whole team. But when one of my
players aren’t doing so well, I would pull them aside during a time out to tell
them what they can work on instead. I believe that they useful guidelines for
an observer.
Hi Cynthia,
ReplyDeleteI enjoyed reading your post. I feel like for this specific question, everyone pretty much has the same answers, since there is not much you can deviate from the book. I do agree with you when you say that you think these are smart and useful guidelines for an observer. All ten of these points are important and are very useful for an observer. They are also definitely things that an observe should take into account, because you don’t want to step on anyone’s toes and make yourself the “bad guy”, you should just try to stay neutral. Nice job on your post!
- Raya